Privacy policy

Ashmore Marine Products respects the privacy of our customers and website visitors. This Privacy Policy explains the types of information we may collect when you visit our website, place an order, contact us, or otherwise interact with Ashmore Marine Products, as well as how that information may be used.

Information We Collect

We may collect personal information that you provide directly to us, including your:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Customer service communications

Payment information may also be collected and processed through our e-commerce and payment service providers. Ashmore Marine Products does not directly store complete credit or debit card information.

We may also automatically collect certain information when you visit our website, including your IP address, browser or device information, pages viewed, products viewed, items added to your cart, purchases, and other interactions with our website.

How We Use Your Information

We may use information collected through our website to:

  • Process, fulfill, and ship orders
  • Provide order confirmations and tracking information
  • Respond to customer questions or requests
  • Provide customer service
  • Improve our website, products, and customer experience
  • Prevent fraud and protect the security of our website
  • Measure website and advertising performance
  • Send marketing or promotional communications when permitted
  • Provide advertising that may be more relevant to our customers

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, and similar tracking technologies to operate the website, understand how customers interact with our store, improve our services, and measure the effectiveness of our advertising.

Ashmore Marine Products may use advertising and analytics services provided by third parties, including Meta platforms such as Facebook and Instagram.

These services may receive information about certain activities on our website, which may include products viewed, pages visited, items added to a shopping cart, purchases, and certain device or browser information. This information may be used to measure advertising performance and provide more relevant advertising.

Depending on applicable privacy laws and your location, certain uses of information for personalized or targeted advertising may be considered a “sale” or “sharing” of personal information even when Ashmore Marine Products does not receive money in exchange for that information.

Where required, customers may be given the ability to manage cookie preferences or opt out of certain targeted advertising or data-sharing activities.

Email and Marketing Communications

If you choose to receive marketing emails or other promotional communications from Ashmore Marine Products, we may use your contact information to send information about our products, promotions, or company updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication.

Transactional communications, such as order confirmations, shipping updates, and customer service messages, may still be sent when necessary to complete your purchase or respond to your request.

Protecting Your Information

Ashmore Marine Products takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

You may also have the ability to opt out of certain types of targeted advertising or data sharing.

Privacy options available through our website, including cookie or data-sharing preferences, may be used to exercise these choices where applicable.

Third-Party Websites

Our website may contain links to websites or services operated by other companies. Ashmore Marine Products is not responsible for the privacy practices, content, or security of third-party websites.

We encourage customers to review the privacy policies of any third-party websites they choose to visit.

Changes to This Privacy Policy

Ashmore Marine Products may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, technology, or legal requirements.

Any updated version of this policy will be posted on our website.

Contact Us

If you have questions regarding this Privacy Policy or how Ashmore Marine Products handles personal information, please contact us through the contact information provided on our website.